Observations, insights, rants, and assorted loose ends on things we notice in the world.

November 25, 2019

Reflections on Models of Experiential Value

The Sweet Spot, Flow, and Calling Commonalities in Models of Experiential Value I’ve long been fascinated with the relationship between (a) our Four Experiential Realms model […]
November 2, 2019
The Experience Economy: Competing for Customer Time, Attention, and Money

The Experience Economy: Competing for Customer Time, Attention, and Money

By Joe Pine & Jim Gilmore We are proud that Harvard Business Review Press is re-releasing The Experience Economy in hardcover, with books available in early […]