Training front-line employees to stage remarkable customer experiences.
EXPERIENCE TRAINING FROM THE EXPERTS
Companies with customer-facing personnel have an incredible opportunity to change their customer experience today. Front-line personnel are the primary ambassadors of a brand’s experience — often playing the make-or-break role in how customers ultimately feel about you.
Following more than 20 years of writing, speaking, and consulting with companies on their groundbreaking book The Experience Economy, Joe Pine and Jim Gilmore now introduce an invaluable program to help you stage remarkable experiences for your customers: OnStage Customer Experience Training.