- Have any questions?
- 1 (330) 995-4680
- Explore@StrategicHorizons.com
Observations, insights, rants, and assorted loose ends on things we notice in the world.
February 23, 2018
The Roles of the Chief Experience Officer By Joe Pine & Jim Gilmore We have long been supportive of the position of Chief Experience Officer (which […]
March 26, 2019
My how time flies! It’s been twenty years since the publication of our book The Experience Economy: Work Is Theatre & Every Business a Stage, with […]
November 19, 2018
Every great experience should think about what its marker should be. Experience markers are physical cues that visually represent the experience and signify that this is […]
October 5, 2018
I discovered the concept of Mass Customization long ago as a strategic planner at IBM by reading Stan Davis’ amazing and prescient book Future Perfect. When […]