Pine & Gilmore's Thoughts

best principles
Experience Economy
Joe Pine

From Best Practices to Best Principles

Seek out best principles.
Examine what others are accomplishing to extract the principles they are deploying in their industry, situation, and circumstances. Then look at your own industry, situation, and circumstances to see how those same principles could work to create greater economic value for your business.

Read More »
Thirty Years Anniversary of Mass Customization
Mass Customization
Joe Pine

Happy Birthday, Mass Customization

Mass Customization (the book) is the underpinning of the 26-year collaboration between Jim Gilmore and me, while Mass Customization (the system, business model, and paradigm) is the DNA of the Experience Economy.

Read More »
embrace theatre like Geek Squad
Intention Framework
Joe Pine

Embrace Theatre Intentionally

Ever since Jim Gilmore and I first talked about experience staging we have related the importance of both to have a theme – the organizing

Read More »
experience platforms
Experience Economy
Joe Pine

Introducing Experience Platforms

What do you get when you cross the Experience Economy with the Platform Revolution? XPlatform — experience platforms that can greatly expand one’s business.

Read More »
hybrid experiences model
Experience Economy
Joe Pine

The Model for Hybrid Experiences

Post-COVID-19 the Experience Economy not only must come back for economic recovery, it will come back. But in many situations it will be different. One particular aspect that will be different is experience amplification through hybrid experiences.

Read More »
Joe & Jim