Time: The currency of today’s Experience Economy Time is the currency of today’s Experience Economy. Consumers can get anything they want over the internet; they
On Twitter, blog posts, and even journal citations I keep reading such incorrect statements as “the term the Experience Economy has been around since 1998,”
In my last post, Just a List of Stuff , I described how the use of that phrase indicated that, while you may have a
Jim and I often joke that we should have named our firm “Frameworks ‘R’ Us,” for frameworks are at the core of everything we do
I was asked by Shopping Centre News of the Netherlands to contribute on article on what the Experience Economy means for the retail industry today.
The wonderful futurists at TrendWatching included the “Virtual Experience Economy” as one of their Five Consumer Trends for 2017. What they say about this “Virtual
Customer insights consultancy UserTribe, of Copenhagen, Denmark, recently asked me to contribute to its 2017 Customer Outlook. It’s a collection of ten “high-profile international experts”
