Pine & Gilmore's Thoughts

Success for Manufacturers in the Experience Economy
Experience Economy
Joe Pine

Success for Manufacturers in the Experience Economy

In today’s Experience Economy, companies increasingly offer experiences to cater to people’s desires.
So what’s a manufacturer to do?
Here are five possible paths for success for manufacturers in the Experience Economy.

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best principles
Experience Economy
Joe Pine

From Best Practices to Best Principles

Seek out best principles.
Examine what others are accomplishing to extract the principles they are deploying in their industry, situation, and circumstances. Then look at your own industry, situation, and circumstances to see how those same principles could work to create greater economic value for your business.

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embrace theatre like Geek Squad
Intention Framework
Joe Pine

Embrace Theatre Intentionally

Ever since Jim Gilmore and I first talked about experience staging we have related the importance of both to have a theme – the organizing

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experience platforms
Experience Economy
Joe Pine

Introducing Experience Platforms

What do you get when you cross the Experience Economy with the Platform Revolution? XPlatform — experience platforms that can greatly expand one’s business.

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Embracing-The-Employee-Experience
Employee Experiences
Joe Pine

Embracing The Employee Experience

I have long known that the ideas, principles, and frameworks of the Experience Economy (and The Experience Economy) apply to the employee experience, and finally,

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empty amusement park
Experience Economy
Pine & Gilmore

No Experiences, No Recovery

It’s often said that any publicity is good publicity, so we’re glad to see attention given to the importance of a thriving Experience Economy in the

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woman alone in the stands
Experience Economy
Joe Pine

Experience-led Transformation

It’s time for experience-led transformation. Let the experience you want to stage for your customers be your north star during this time of turbulence, driving you to ensure meaningful business outcomes for your enterprise.

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employment drivers WSJ
Experience Economy
Jim Gilmore

The Economic Impact of Experiences

The year 2020 — marking the first full year after the twentieth anniversary of the publication of The Experience Economy — seems a suitable milestone

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Joe & Jim